Privacy Policy

Table of Contents

Privacy Policy

Effective Date: June 1, 2026

Champions (“Champions”, “we”, “our”, or “us”) is a retail sales performance and learning platform operated by SalesDriverHQ Inc. We are committed to protecting your privacy and safeguarding the personal information entrusted to us.

This Privacy Policy explains how Champions collects, uses, stores, protects, and discloses personal information through our website, mobile applications, learning platform, rewards programs, and related services (collectively, the “Platform”).

By using Champions, you consent to the collection, use, and disclosure of information as outlined in this Privacy Policy.

Information We Collect

We may collect personal information directly from users, retailers, brand partners, website visitors, and platform participants.

This may include:

  • Name
  • Email address
  • Phone number
  • Employer or retail organization
  • Job title or role
  • Training participation and course completion history
  • Performance and engagement activity
  • Reward and incentive participation
  • Device, browser, and platform usage information
  • Information submitted through demo requests, contact forms, surveys, or customer support inquiries

We may also collect aggregated, non-identifiable analytics to improve the Platform experience.

How We Use Your Information

We use personal information to:

Deliver and Improve the Platform
  • Provide access to Champions learning content and services
  • Personalize training experiences
  • Track participation, engagement, and learning progress
  • Improve platform performance and functionality
Support Retailers & Partners
  • Provide reporting and performance insights to participating retailers and authorized partners
  • Help retailers improve onboarding, engagement, and training effectiveness
  • Administer incentives, recognition, and rewards programs
Communicate With You
  • Respond to inquiries or demo requests
  • Send product updates, support communications, and service notices
  • Share educational content, platform announcements, and promotional communications where permitted by law

You may unsubscribe from marketing communications at any time.

Rewards, Incentives & Performance Programs

Champions may offer incentives, recognition programs, contests, badges, rewards, or performance-based activities.

Participation in these programs may require us to collect and process information related to:

  • Course completion
  • Engagement activity
  • Product knowledge participation
  • Sales verification or performance recognition (where applicable)

This information is used solely to administer Champions programs and improve user engagement and performance.

Information Sharing

We do not sell personal information.

We may share personal information only when necessary with:

Service Providers

Third-party providers that help us operate the Platform, including hosting, analytics, communications, rewards, payment processing, customer support, and technology vendors.

Retail or Brand Partners

Authorized retail organizations or participating partners who sponsor or administer Champions programs for their employees or participants.

Where required or permitted by law, including compliance with legal obligations, fraud prevention, or regulatory requirements.

Some service providers may operate outside of Canada. By using Champions, you acknowledge that your information may be processed in jurisdictions outside your province or country of residence.

Data Security

Champions uses reasonable physical, organizational, and technological safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

These safeguards may include:

  • Secure hosting environments
  • Encrypted data transmission
  • Access controls and permissions
  • Password-protected systems
  • Security monitoring and updates

While we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

Retention of Information

We retain personal information only as long as reasonably necessary to:

  • Deliver Champions services
  • Support retailer or partner programs
  • Meet legal or regulatory obligations
  • Resolve disputes or enforce agreements

Information may be securely deleted or anonymized when no longer required.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand visitor behaviour
  • Analyze website performance
  • Enhance user experience

You may disable cookies through your browser settings, although certain website functionality may be affected.

Access & Correction Requests

Subject to applicable privacy laws, individuals may request access to personal information held by Champions and request corrections where information is inaccurate or incomplete.

To request access or corrections, please contact us using the information below.

Changes to This Privacy Policy

Champions may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

Updated versions will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or how we manage personal information, please contact:

Privacy Officer

Champions / SalesDriverHQ Inc.

Mark Geddes

Toronto, ON

hello@rsachampions.com